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Use Cases

How teams use Cortex

From customer support automation to financial document processing — see how production teams deploy AI agents with Cortex.

Support

Customer Support Automation

Deploy AI agents that resolve L1 tickets, draft responses, and escalate complex issues to human operators with full context.

4

Agents

68%

Cost saved

2.4 min

Avg. resolution time

Engineering

Code Review & Security Scanning

Automated PR reviews that check for bugs, security vulnerabilities, style violations, and suggest improvements with reasoning traces.

2

Agents

45%

Cost saved

120+

PRs reviewed / day

Data

Data Pipeline Monitoring

Agents that watch pipeline health, detect anomalies, auto-retry failed jobs, and generate incident reports for on-call engineers.

3

Agents

52%

Cost saved

73%

MTTR reduction

Strategy

Research & Competitive Intelligence

Multi-agent research workflows that search, synthesize, and produce structured reports from web data and internal knowledge bases.

5

Agents

80%

Cost saved

50+

Reports per week

Marketing

Content Generation & Publishing

Orchestrate agents for drafting, editing, SEO optimization, and CMS publishing with human approval gates at each stage.

3

Agents

60%

Cost saved

4x

Content output

Finance

Financial Document Processing

Extract, validate, and reconcile data from invoices, contracts, and financial statements with audit-ready trace logs.

4

Agents

71%

Cost saved

99.2%

Processing accuracy

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